RU ID Card Service Center

RUID distribution options:

• Mail Service: To request a new or replacement ID card sent to your home mailing address, please open a case inquiry here. ID cards requested to be mailed will not be available for in-person pickup - cards will be mailed in 7-10 days from receipt of the completed survey.
• Our office hours are: One Stop Hours of Operation | Rutgers MyRun
• To update your mailing address, please log in here. 

There is a $20 fee for all lost/replacement cards payable upon request of a replacement card.  Replace your ID here

Residence halls students will receive their RUID card at residence check-in or via mail.  If you have not received your card and need to request one, please make an appointment to pick up your RU ID card on-campus.

New faculty and staff requesting an RU ID card will be able to coordinate receipt of the card by visiting us in-person. If you are replacing a card, your existing photo can be used. There is a $20 fee for all lost/replacement cards.

New Employees

Staff and faculty must have an active employee role to be eligible to receive an RU ID. Additionally, you must activate your NetID and uploaded your photo online. Photo submission and approved photo is required before an RUID card can be issued.

You can pick up your RUID card by visiting here.

To access your building, please visit click here https://ipo.rutgers.edu/publicsafety/iam-access-control-newark for the list of access control coordinators. Your supervisor must email the access control coordinator to grant you access to the buildings you need.

[If you are not attending orientation, have not received it at orientation or you were previously issued an RU ID, you may visit any ID Card Service Center location to obtain your RU ID.]

Current Employees (Replacement RU ID card)

To replace a lost/stolen RU ID, please visit here.

Once a replacement RU ID has been issued, your previous RU ID will be permanently suspended and cannot be reactivated under any circumstances.

If your RU ID had building access permissions, those permissions will transfer to your new RU ID within 30 minutes of the new card being printed.

There is a $20 fee for all lost/replacement cards payable upon request of a replacement card.

Rutgers visitors and other university guests who require an RU ID card for authorized privileges must first be listed as a Guest in the university's Registry (database).

To become a guest in the university's Registry, your sponsoring department must submit a Guest Role/NetID request form.

All sponsoring departments should visit: https://requests.rutgers.edu/guest/guest.htm

Questions regarding the guest sponsorship process should be directed to the OIT Help Desk, as indicated on the above webpage.

Once the Guest Role/NetID is established, the individual may upload your photo via the submission portal.

The individual can then visit an ID Card Office location to have a card issued. They must present a Guest ID Request Form signed by their dean, director, or unit head - Guest ID form.

University Hospital-Newark Guest Passes

If Rutgers employees have a business need to enter locations designated as University Hospital facilities, they may request access from Shelley Edmonds-Lee at edmondsf@uhnj.org. In your email, please indicate what locations in UH facilities you need access to as well as the individuals you are requesting for that location. For example:

Location: UH C Level Dental Clinic
Names for Location: Jane Doe

Rutgers new hires and new students may obtain a UH guest card at the UH Call Center, located in Room A-104. Hours of operation for ID card production are currently 1:00 p.m. to 3:00 p.m. Monday through Friday.

RWJUH Guest Passes

Rutgers new hires and new students may obtain a Robert Wood Johnson University Hospital (RWJUH) guest card at the RWJUH-Security Office, located in G2 Bristol Myers Squibb Children’s Hospital. Hours of operation for ID card production are currently 9:00 a.m. to 5:00 p.m. Monday through Friday. Individuals with questions regarding guest cards or that need additional access assigned to their guest cards may reach the Security Office by phone at 732-937-8644

Upon retirement, Retirees will receive a letter from University Human Resources (UHR) explaining how to get a Retiree RU ID card. Retiree RU ID cards can only be issued once this letter is presented from University Human Resources.

To obtain a Retiree RU ID card:

• Retired status must be verified in the HCM system (Contact Human Resources or visit the following link for more information http://retirement.rutgers.edu/ .
• Submit a photo online. You will receive an email confirmation when the photo is approved.  Only then should you visit the RU ID service center to pick up your RU ID card.
• Present the letter from UHR at an RU ID card service center on the starting date or any day after the retirement date.
• Employee must return the former Faculty/Staff RU ID card.
• Employee has the option to use the current picture on file or upload a new picture by following photo submission link on the UHR website.

RU ID cards are not issued to Rutgers Alumni. Alumni Relations issues an Alumni ID Card for such individuals to access various university services and facilities.

Please visit the Rutgers Alumni Association website or contact Alumni Relations for information on obtaining an Alumni ID Card and the benefits it provides.

Rutgers–Newark Alumni Relations
Conklin Hall, Room 213 
175 University Avenue 
Newark, NJ 07102 
973-353-5242 
Fax: 973-353-5803 
newark@winants.rutgers.edu