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In the field of public management, Riccucci is an expert on social equity, diversity, and employment discrimination laws

When Dr. Norma M. Riccucci is not teaching public administration in the School of Public Affairs and Administration, she is busy demonstrating her commitment to promoting the principles and values of public service. Riccucci currently serves as director of the Ph.D. Program in Public Affairs and Administration at Rutgers University-Newark. She previously served as a special editor of Public Administration Review, as a member of the Academic Advisory Board of the Partnership for Public Service, and as president of the Public Management Research Association.

Riccucci's scholarly endeavors are many and include extensive research and writing in the broad area of public management, with a particular focus on social equity, diversity management and employment discrimination law. She is co-author of Personnel Management in Government: Politics and Process; author of How Management Matters: Street-Level Bureaucrats and Welfare Reform and Managing Diversity in the Public Sector; editor of Classics of Public Personnel Administration and Labor Relations and Public Personnel Management: Current Concerns, Future Challenges (fourth edition); and co-editor of Public Personnel Management: Current Concerns, Future Challenges (first, second and third editions).

In 2015, Riccucci was named to the highest academic rank at Rutgers: Board of Governors Professor. 

The recipient of many honors and accolades, Riccucci is a fellow of the National Academy of Public Administration, a non-profit organization chartered by the U.S. Congress to provide expert advice and analysis to government leaders on issues of governance and management. She was inducted into Phi Beta Delta Honor Society for International Scholars in 2005 in recognition of her achievements in the areas of international education and exchange. In 2005 she received the Rita Mae Kelly Award for Research Excellence from the Section for Women in Public Administration of the American Society for Public Administration. In 2006 the American Society for Public Administration bestowed Riccucci with the Charles H. Levine Award for Excellence in Public Administration Research, Teaching and Service.

Riccucci received her doctoral degree in public administration in 1984 from the Maxwell School of Citizenship and Public Affairs at Syracuse University. She graduated from the University of Southern California in 1981 with a master's degree in public administration and from Florida International University in 1979 with a bachelor's degree in public administration.

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